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Privacy policy

We ask for the minimum we need to arrange your journey, we keep it only as long as we have to, and we do not sell it to anybody. This page says exactly what that means.

Who is responsible for your data

Hisar Global Tourism Pvt Ltd, Altf Mr1, Plot No. 101, Mathura Road, Okhla, New Delhi 110044. Contact: hisarglobalindia@gmail.com, +91 70655 67719.

What we collect

  • When you enquire: your name, contact details, travel dates, departure city, party size and anything else you choose to tell us.
  • When you book: passport details, date of birth, photographs and vaccination information — the data required to apply for a visa and issue tickets.
  • Health or mobility information only where you give it to us so that we can plan properly, for example wheelchair assistance or a medical requirement.
  • On this website: nothing that identifies you, unless you submit a form.

Why we use it

To answer your enquiry, prepare a quotation, apply for visas, book flights and hotels, issue invoices, meet our tax and legal obligations, and contact you about your booking. We do not use your data for automated decision-making.

Who we share it with

Only those who need it to deliver your journey: airlines, hotels, ground handlers, visa and government systems, insurers where applicable, and our professional advisers. Some of these are outside India, because your journey is. We do not sell your data and we do not share it for anyone else's marketing.

Cookies

This site sets only what it needs to function, and stores your cookie choice in your browser so that we do not ask again. Analytics cookies are used only if you choose “Accept analytics” on the banner. Nothing is loaded before you choose.

The assistant on this site

The chat assistant answers general questions about our journeys. What you type is processed to generate a reply and is not used to build a profile of you. Please do not type passport numbers, payment details or medical information into it — send those to us directly instead.

How long we keep it

Enquiry data is kept while we are in contact with you and for a reasonable period afterwards. Booking and financial records are kept for as long as Indian tax and company law requires.

Your rights

You can ask us what we hold about you, ask us to correct it, ask us to delete it where we are not required to keep it, and withdraw consent to marketing at any time. Write to hisarglobalindia@gmail.com and we will respond.

Security

Access to booking data is limited to the staff who need it. Please do not send passport scans or payment details over unencrypted channels if you can avoid it — ask us and we will tell you how to send them safely.

Changes

If we change this policy we will update this page. Material changes will be notified to customers with a live booking.

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